Address: 3995 Cherry Ave NE Suite A Keizer, OR 97303

Privacy Policy

Last updated: June 13, 2026

Star Builders LLC respects your privacy. This Privacy Policy explains what information we collect through starbuildersllc.com, how we use it, when it may be shared, and the choices available to you.

By using our website or submitting information through one of our forms, you acknowledge the practices described in this Privacy Policy.

Information We Collect

We may collect information that you provide directly to us, including:

  • Your name

  • Phone number

  • Email address

  • Project address or general location

  • The type of remodeling or construction project you are considering

  • Your project goals, timeline, budget, and other details you choose to provide

  • Communications you send to us through forms, email, or phone calls

We may also collect certain information automatically when you visit our website, including:

  • Your internet protocol address

  • Browser and device information

  • Pages viewed and time spent on the website

  • The website or advertisement that referred you to us

  • General geographic information

  • Advertising identifiers and campaign information

  • Calls placed through website tracking numbers

This information may be collected through cookies, website tags, analytics tools, advertising platforms, and call-tracking technology.

How We Use Your Information

We may use the information we collect to:

  • Respond to your inquiry

  • Contact you about your remodeling or construction project

  • Schedule consultations or design sessions

  • Evaluate whether our services are a good fit for your project

  • Prepare estimates, proposals, project plans, or other requested information

  • Provide and improve our services

  • Operate, maintain, and improve our website

  • Measure the performance of our advertising and marketing

  • Understand how visitors use our website

  • Prevent fraud, misuse, or security issues

  • Comply with legal and regulatory obligations

  • Maintain business records

We do not use information submitted through our project inquiry forms for unrelated third-party marketing.

Forms and Jotform

Our website may use forms provided by Jotform or another form-processing provider. When you submit a form, the information you enter may be processed and stored by that provider on our behalf.

These providers maintain their own privacy and security practices. We encourage you to review their policies when submitting information through their services.

Phone Calls and Call Tracking

We use CallRail and related call-tracking technology to understand which advertisements, website visits, or marketing sources generate phone calls.

When you visit our website through certain advertising sources, the phone number displayed on the website may be replaced with a tracking number. Calls to that tracking number are forwarded to Star Builders LLC.

Some calls may be recorded for training, quality assurance, customer service, and recordkeeping. A notice will be played to the caller before recording begins when recording is enabled.

Call information may include the caller’s phone number, call source, date, time, duration, recording, and related website session information.

Cookies and Similar Technologies

Our website may use cookies, tags, pixels, and similar technologies to:

  • Keep the website working properly

  • Understand website traffic and visitor behavior

  • Measure advertising performance

  • Connect calls and form submissions to advertising campaigns

  • Improve the website and user experience

  • Show advertising that may be relevant to visitors

You can usually control or delete cookies through your browser settings. Disabling cookies may affect how parts of the website function and may limit our ability to measure advertising performance.

Google Advertising and Analytics

We may use Google Ads, Google Analytics, Google Tag Manager, and related Google services.

These tools may collect information about your visit, including pages viewed, advertisements clicked, device information, approximate location, and actions taken on the website. This information helps us understand advertising performance and improve our website and marketing.

Google may use cookies or similar technologies in accordance with its own privacy policies. You can manage certain advertising preferences through your browser and Google advertising settings.

How We Share Information

We may share information with service providers that help us operate our business, including providers that support:

  • Website hosting and maintenance

  • Form processing

  • Call tracking and call recording

  • Advertising and analytics

  • Email and communication services

  • Customer relationship management

  • Data storage and security

  • Business administration

These providers may access information only as needed to perform services for us and are subject to their own contractual, privacy, and security obligations.

We may also disclose information when reasonably necessary to:

  • Comply with a law, court order, or government request

  • Protect the rights, property, or safety of Star Builders LLC, our customers, or others

  • Investigate fraud, misuse, or security concerns

  • Complete a merger, sale, financing, reorganization, or transfer of business assets

We do not sell personal information for money. We do not provide information submitted through our project inquiry forms to unrelated third parties so they can market their own services to you.

Data Retention

We retain personal information for as long as reasonably necessary to:

  • Respond to inquiries

  • Provide requested services

  • Maintain project and business records

  • Measure marketing performance

  • Resolve disputes

  • Enforce agreements

  • Meet legal, tax, insurance, and regulatory obligations

Retention periods may vary depending on the type of information and the reason it was collected.

Data Security

We use reasonable administrative, technical, and physical safeguards designed to protect personal information from unauthorized access, loss, misuse, alteration, or disclosure.

No website, internet transmission, or electronic storage system can be guaranteed to be completely secure. You should avoid submitting highly sensitive information through a general website inquiry form.

Your Privacy Choices

Depending on where you live and which laws apply, you may have the right to request:

  • Confirmation of whether we process your personal information

  • Access to certain personal information

  • Correction of inaccurate information

  • Deletion of certain information

  • A copy of certain information

  • Withdrawal of consent where processing is based on consent

  • Opt-out from certain targeted advertising or profiling activities

Some requests may be limited by legal exceptions, recordkeeping requirements, or our need to complete an existing transaction.

To submit a privacy request, contact us using the information below. We may need to verify your identity before completing a request.

You may also manage cookies through your browser and advertising preferences through the relevant advertising provider.

Children’s Privacy

Our website and services are intended for homeowners and other adults seeking construction and remodeling services. We do not knowingly collect personal information from children under 13.

If you believe a child has submitted personal information to us, please contact us so we can review and delete it where appropriate.

Third-Party Websites

Our website may contain links to third-party websites, social media platforms, review services, or other online resources.

Star Builders LLC is not responsible for the privacy, content, or security practices of third-party websites. Their own privacy policies apply when you visit those services.

Changes to This Privacy Policy

We may update this Privacy Policy as our website, services, technology, or legal obligations change.

The updated policy will be posted on this page with a revised “Last updated” date. Continued use of the website after an update means the revised policy will apply to future use and information collection.

Contact Star Builders LLC

Questions or requests regarding this Privacy Policy may be directed to:

Star Builders LLC
3995 Cherry Ave NE, Suite A
Keizer, OR 97303

Phone: (503) 409-1975
Website: starbuildersllc.com

Business hours:
Monday through Friday, 9:00 a.m. to 5:00 p.m.
Saturday and Sunday, closed